Returns or Refunds Policy

Refunds Policy

Our candles are handmade with care using organic ingredients. Because each item is crafted in small batches, natural variations in scent may occur. This differences is apart of what makes each candle unique.

We do not accept returns or offer refunds. However, if your order arrives damaged or incorrect, please contact us within 3 days of delivery with photos, and we’ll make it right.

 

Chargeback & Fraud Policy

If a customer initiates a chargeback while retaining the product, we reserve the right to contest the dispute and pursue recovery of losses through all lawful means, including documentation of fraud. Initiating a chargeback with the intent to keep the product may constitute chargeback fraud.

By placing an order, you acknowledge and agree to our No Refunds Policy. Orders placed with the intent to dispute charges after fulfillment may be reported to the appropriate payment processors and authorities when warranted.

Please do not place an order if you do not agree with these terms.